Wait Times at the DMV Explained: Why it Feels Like Torture

Wait Times at the DMV Explained: Why it Feels Like Torture

In 2012, the NYTimes published a story titled "Why Waiting is Torture". We have taken a look at the science behind waiting and expectations based on this NYTimes article, why the DMV feels like one of the worst culprits, and how you can avoid this torture completely. "Why Waiting is Torture" According to Alex Stone, who wrote this NYTimes Opinion piece in 2012, "the experience of waiting, whether for luggage or groceries, is defined only partly by the objective length of the wait". His example was this: Some years ago, Houston airport executives were receiving a large amount of complaints about waiting at baggage claim. When the Executives analyzed the data, they found that on average, passengers spent 1 minute getting from their arrival gate to baggage claim. At baggage claim, the spent an average of 7 minutes waiting for their bags. The solution: The airport moved the arrival gates further away from baggage claim. Instead of waiting at baggage claim, passengers spent that idle time...
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