How does YoGov work?

How does YoGov work anyway?

Take a look at our frequently asked questions below! Still have questions? No problem, we love hearing from you. Send us a message by hitting the blue button in the right corner below.

What is YoGov?

YoGov is an independent company located in Oakland, California. You can think of us as your government services concierge. Soon you'll be able to skip government websites completely and quickly get what you need from us. Read more about us.  

 

How do you book DMV appointments?

We built a simple DMV appointment request form. Just fill it out and we'll get back to you in a few hours with your appointment details. Need to change it? No problem.  

 

Is it free to get a DMV appointment?

Yes! When you request an appointment, we'll go ahead and look for an appointment for free for you. We have Premium services available too. For example, if you need an appointment within 1-2 weeks, we can help with that too.  

 

How do the YoGov Express DMV appointments work?

If you don't want to wait 6 or more weeks, we can find you an appointment within 1-2 weeks, satisfaction-guaranteed! You can find our more, including an FAQ about this, directly on our YoGov Express DMV page.

 

 

I need a driver and car for more road test. Can you help?

Yes! We have drivers and cars available to pick you up for your road test. You'll use their car plus they'll give you some pointers for the test and you'll get used to their car You can find out more, including an FAQ about this, directly on our YoGov Road Test Concierge page. 

 

But I've never heard of you guys. How do I know it's a guaranteed appointment?

We've been around for nearly 2 years and have booked over 100,000 DMV appointments! Feel free to take a look at our Facebook reviews. Although YoGov is new, we've got great people behind us. After we send you your appointment confirmation details you can check on the DMV website to verify you're all set for your appointment.

 

I'm curious. Can I read some reviews?

Indeed! Check out our Facebook reviews right here or Yelp reviews. If you want, follow us too. We publish blog posts, giveaways, and more on our Facebook page.

 

I heard you guys have great customer service. Is that true?

Hit the blue button on the bottom right and you'll find out. We try to answer your questions in minutes. We even have a phone number you can reach us on directly. We genuinely want to help you! If we don't know the answer, we'll look it up. That's our promise to you.

 

I'm panicking about my license renewal. Do you guys have more info I can read?

Yes definitely. We have lots of blog posts to help answer your questions like, do I need an office appointment, am I going to be penalized, what are my options. We will link to that page soon, stay tuned!

 

I'm at the DMV. I have questions. Can I get real-time support?

Yes! We've got a full-time team on Facebook Messenger to answer your questions. Follow our Facebook page then send us a message! We will do our best to answer within minutes.

 

OK, YoGov. What else besides DMV services?

We're helping with city services, state services, and federal services too. Check out our Services page for the latest and stay tuned for more coming soon! 

 

I have a suggestion for a service you should help with!

We are all ears! Feel free to message us by hitting the blue button in the bottom right corner! We can't wait to hear from you! 

 

I have an appointment tomorrow but still haven't received a confirmation number...

Send us a message by hitting the blue button bottom right. If you're really pressed for time, call us: 415-275-2563.  

 

I had a great experience with you guys and want to tell others

We're honored, thank you! We are mostly growing by word-of-mouth and on social media, so be sure to tell you friends your DMV story and then follow us on our social medias: Facebook, Instagram, Twitter, Linkedin. 

 

Thanks!